aussie mobile vet franchise

Aussie Mobile Vet was started by veterinarian twins Audrey and Alison Shen in 2012. We wanted to provide a service for people who experience difficulty in taking their pets to the vet. After running our award-winning Happy Tails Veterinary Hospital for 7 years, we could see an increasing need for quality mobile veterinary services. With clients experiencing increasingly busier lifestyles, we know that getting pets to the vet can be a daunting and difficult task. Our vision is to offer a complete veterinary house call service with a unique caring culture. We love animals and we are passionate about what we do. That is why we have worked hard over the last 3-4 years growing and developing the Aussie Mobile Vet model. We have created a service that is so much more than your traditional house call vet.

All of our Aussie Mobile Vet vans are equipped with onsite diagnostics and an inbuilt consult room with pharmacy and high tech equipment, to provide our clients and their pets the complete service you would expect from any quality veterinary clinic. Our vans also act as emergency transport vehicles, allowing smooth and stress-free transportation to veterinary hospitals. With the success and fast growth of the business, together with an overwhelmingly positive response from our clients, the Aussie Mobile Vet franchise model is ready to be passed onto other veterinarians to bring this popular service into other areas across Australia. We are granting franchise opportunities to people who share our values, are passionate about pets and customer care and want to run an exciting mobile veterinary business.

Our Values

Innovation

We strive to be a stand-out Mobile Veterinary Service. We provide clients and their pets with all the services they would get at a vet clinic, without having to leave their home. Our Aussie Mobile Vet vans feature the latest technologies, software and medical supplies to provide this outstanding service, and we challenge ourselves to constantly innovate and improve our systems and processes.

Customer Service

We are committed to providing excellent, personalised customer service, and forming dedicated relationships with our clients and patients. Because our service allows us to visit patients in their own stress-free environment, we remove the anxiety associated with the usual trip to the vet. We go above and beyond for our clients by bringing the vet clinic to them.

Ownership and Empowerment

Running a business can be difficult, but we have built a system and a culture that empowers people to own and grow a successful mobile veterinary clinic. Our mobile vets can focus on building their customer relationships and providing excellent service. We encourage you to have pride in your business, and we help you throughout this challenging and rewarding experience.

Passion and Integrity

Strong moral principles are a must for all veterinarians. We expect Aussie Mobile Vets to have a true dedication to helping all patients and providing a level of care that they would expect for their own pets. Our vets are honest and trustworthy, and these values are passed onto all clients entrusting pets in their care.

aussie mobile vet franchise

Our Team

The Aussie Mobile Vet team is dedicated to providing our clients and patients with the best at-home complete veterinary care service. We are committed to bringing this fantastic service to all people who require it, and we know that our franchisees are essential in making this a reality. Our courteous, knowledgeable and approachable team will help you settle into your role as an Aussie Mobile Vet.

Audrey Shen

Audrey Shen

Founder and Owner

As a founder and owner of Aussie Mobile Vet, Audrey’s veterinary interests lie in surgery and ophthalmology. Her main passion, however, is running her vet business and coming up with better, innovative veterinary services for her clients. She has spent the last 3-4 years growing and developing the Aussie Mobile Vet model, and running her own mobile service across Sydney.

Alison Shen

Alison Shen

Founder

Alison is one of the founding sisters of Aussie Mobile Vet. Together with Audrey she developed the design and concept to expand their vision of taking the vet into people’s homes. Alison is based at Happy Tails Veterinary Hospital in Five Dock, helping transition clients with referrals to hospital for surgery or further diagnostic or medical work up.

Kai Chuen Shen

Kai Chuen Shen

Founder and Director

Kai is currently a director of a number of private property companies, his main roles including finance, strategy and marketing. His strong background and experience in finance and business has been invaluable to the setup of Aussie Mobile Vet. He is a founding member and director of both Aussie Mobile Vet and Happy Tails Veterinary Hospital in Sydney.

Lisa Thorpe

Lisa Thorpe

Administration

Our office administrator Lisa has a strong understanding of the veterinary industry, which has allowed her to help grow and improve Aussie Mobile Vet’s systems and processes. With a background in administration and veterinary nursing, as well as experience in sales, coaching and hospitality, she manages head office bookings and enquiries efficiently and effectively.

Aussie Mobile Vet Franchise Benefits

mobile vet franchise benefits

Marketing

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With access to our professional marketing materials, you will be supported in growing and promoting your Aussie Mobile Vet franchise business. We will equip you with all the vital ingredients to successfully market your mobile vet business.

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mobile vet franchise benefits

Clients

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Aussie Mobile Vet has been operating since 2012, and over the last 3 years we have noticed a hugely positive reception to our services. A lot of our clients are young working couples or families who find our service efficient, easy and flexible enough to fit with their busy schedules.

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mobile vet franchise benefits

Establishment Costs

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Owning your own Aussie Mobile Vet franchise starts from $110,000. This gives you access to our attractive and proven business model, perfect for the entrepreneur vet looking to set up their own vet clinic or hospital, but who has been deterred by the high set up costs and low financial reward.

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